Police Commendations & Complaints

Commendation 

The JCPD encourages commendations for personnel who perform their duties admirably.

Commendations can consist of an appreciative phone call to the employee’s supervisor, a formal award presented by the Chief of Police, or a letter, which is the most common form of recognition.

Letters should describe the location and events of the incident along with the officer’s name and badge number (if available).

If you wish to commend an officer for a job well done, please have ready the name of the officer, date, time, and type of incident (if possible), and contact the department in one of the following ways:

• In person, during regular business hours, at Police Headquarters:
  11360 Lakefield Drive, Johns Creek, GA 30097.
• Via email at JCPDcommendation@JohnsCreekGA.gov.
• Via phone, during regular business hours, at 678-474-1569.

You may also contact him in writing at:

Johns Creek Police Department
11360 Lakefield Drive
Johns Creek, GA 30097
Attn: Mark Mitchell

Complaint 

The Johns Creek Police Department provides citizens with effective and professional law enforcement services. A positive relationship between the police and the public, fostered by trust and confidence, is essential to the provision of such services.

While the police are charged with the vigorous and often difficult task of enforcing the laws, they must meticulously observe the rights of the people. At the same time, police personnel must be free to take action in a reasonable, lawful and impartial manner without fear of reprisal.

For these reasons, the Johns Creek Police Department has instituted provisions for the prompt receipt, investigation and disposition of complaints regarding the conduct of members of its department. Please note that you may remain anonymous when filing a complaint.

Your valid concerns and criticisms help us protect the community from possible misconduct by employees. At the same time, a thorough and impartial investigation procedure helps protect employees from unwarranted charges when they perform their duties properly.

You may file a complaint against a member of the Johns Creek Police Department by contacting the Officer’s Supervisor in one of the following ways:

• In person, during regular business hours, at Police Headquarters:
  11360 Lakefield Drive, Johns Creek, GA 30097.
• Via email at JCPDcomplaint@JohnsCreekGA.gov.
• Via phone at 678-474-1600 during regular business hours, or call 911 and request to speak to a supervisor after business hours.

Allegations of serious misconduct against members of the Johns Creek Police Department will be investigated by the Internal Affairs Unit.