How can we help you?

Communications Department

The City of Johns Creek, Georgia creates and provides its official website – – as a service to its residents, businesses and visitors. The site is designed to make it easier and more efficient to interact with the City while respecting the privacy of Johns Creek’s residents, businesses and visitors. (The term “we” in this policy refers to the City of Johns Creek, Georgia.)

We are committed to maintaining your online privacy and aspire in making every reasonable effort to ensure your rights are protected. However, we are not responsible for the privacy practices or content of sites that link from this site.

This Privacy Policy addresses the collection, use, disclosure and security of information that we might obtain through our site and is provided for informational purposes only. This is not a contract of any type, either express or implied, and should not be treated as such by site visitors. The information in this statement and policies described herein may change at any time, without prior notice to visitors.

Visitors should be aware that information collected through this website may be subject to examination and inspection.

Information Collected

If you visit, the information collected may include, but is not limited to the following:

  • The name of your domain; for example, “” if you use a private Internet access account.
  • An IP address; a number automatically assigned to your computer when you are using the Internet.
  • The type of browser and operating system used to access our site.
  • The Internet address of the website from which you linked directly to our site.
  • The pages you visit within the site.
  • The links made to other websites through our site.

The above is collected to create summary statistics using third-party software programs. Information may be used for any legal reason, which may include, but is not limited to, determining what information is of most and least interest to our visitors, and to help identify system performance or problem areas in order to better plan future enhancements. It is not collected for commercial marketing purposes.

Please note the information collected, whether or not personally identifiable, may also include audio, video and other graphic formats you send us. Information is retained and used in accordance with existing laws, rules, regulations and other policies.


Depending on the specific service or transaction, we may share personally identifiable information among our agencies in order to provide the service or complete the transaction.


This site provides links to other web sites. These include sites operated by other government agencies, nonprofit organizations and private businesses. This Privacy Policy applies only to the City of Johns Creek site. When you link to any other web site, you are subject to the privacy policy of that site.

Visitors linking to another site are encouraged to examine the privacy policy of that site.

Neither the City of Johns Creek, nor any agency, officer, or employee of the City of Johns Creek warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products nor services linked to from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Public Disclosure

Visitors should be aware that information collected through may be subject to examination and inspection, if such information is a public record or not otherwise protected from disclosure.


Our site may occasionally use “cookies” to customize your browsing experience. Cookies are simple text files stored by your browser and provide a method to distinguish between site visitors, allowing customized features such as online payments. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods.


Several tools, policies and protocols are used to safeguard the submission of information through Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For services requiring online financial transactions, uses the Secure Sockets Layer (SSL) encryption protocol to safeguard your sensitive personal information, including your credit card number. Information is encrypted from your computer to the website computer processing your request.

In order to further secure your privacy, do not divulge any passwords or sensitive information to anyone in a phone call or email. When you are finished with those applications that are password protected or require your credit card information, it is always recommended that you close or otherwise exit the browser page.


Email is not a secure form of transmission. As such, we do not recommend you submit sensitive or personally identifiable information via email. If you choose to provide us with personal information in an email we may use the email and information in it to improve our service to you or to respond to your request. Sometimes we forward your email to other City employees who may be better able to help you, and this staff may be employed by a different agency within the State. Except for authorized law enforcement investigations or as required by law, we do not share email with any other organization outside the public sector.

General Terms of the Agreement

Your access to and use of is subject to, and in consideration for, your agreement to the following terms and conditions and all applicable laws. You accept, without limitation or qualification, these terms and conditions of use. There are sections of that connect you to other sites outside the control of the City. These terms and conditions apply only to those areas that are registered under the City of Johns Creek name and its agencies. Refer to the Terms of Use of those sites outside of the City of Johns Creek’s control.

Modifications to these Terms

The City of Johns Creek maintains the right to modify these terms and conditions of use without notice. However, at the discretion of the City, we may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting unless otherwise stated. Your continued use of the site signifies your acceptance of such modification. You should periodically visit this page to review the current terms and conditions of use.


We rely on the accuracy and currency of content furnished by other sites, including, but not limited to Georgia, Fulton County, other agencies and organizations. Neither the City, nor any agency, officer, or employee of the City, warrants the accuracy, reliability, completeness or timeliness of any information published on, or linked from, nor endorses any products or services linked from this system, and none of them shall be held liable for any losses, damages or injury caused by reliance on the accuracy, reliability, completeness or timeliness of such information. Portions of the information may be incorrect or not current. Any person or entity that uses or relies on any information obtained from this system assumes all risk of using or relying on any such information.


United States and foreign copyright laws and international conventions protect the contents of this site. You agree to abide by all copyright notices.

All images and text on are the intellectual property of the City of Johns Creek and protected by applicable laws. Republication or redistribution of this content, including by framing or by similar means, is expressly prohibited without the prior written consent of the City of Johns Creek.

Photo albums posted by the City of Johns Creek are further subject to the following conditions:

  • Attribution — You must attribute the work to the City of Johns Creek (but not in any way that suggests the City endorses you or your use of the work).
  • Noncommercial — You may not use this work for commercial nor political campaign purposes.
  • No Derivative Works — You may not alter, transform, or build upon this work.

Open Data

This site contains links, references, and embedded content containing information that is posted to one of the City’s open data portals (eg. DataHub).  Unless otherwise stated on individual datasets, all data posted on these externally-hosted sites that is managed by the City of Johns Creek is covered under an Attribution 4.0 International (CC by 4.0) Creative Commons data use license found in summary form here or in full form here.  In summary, this license enables any user to

  • Share the data with others in any medium or format, and/or
  • Adapt it for their own use while also ensuring that they provide adequate credit to the source of the data (City of Johns Creek), provide a link to this license, and also indicate if changes have been made to the data by the user (and what types if applicable).

Site Monitoring

We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the site. By using you are consenting to such monitoring. We reserve the right to use any legally appropriate measures to prevent and investigate anyone attempting to modify, deface, delete, or otherwise tamper with or abuse the City’s server, database, information system or other technology asset.

Georgia Law and Jurisdiction

The materials made available for public use on are for the use and benefit of the residents, businesses and visitors of Johns Creek. Any person who uses these systems or attempts to gain access to information or materials on these systems is subject to the jurisdiction of the State of Georgia. Any dispute arising from a person using or attempting to use information or materials on shall be resolved in accordance with Georgia laws and in the courts of competent jurisdiction in Fulton County, Georgia.

Questions Regarding this Statement

If you have questions about our Internet Privacy Guidelines, Terms or Conditions, please direct them to for clarification.