Rec1 Online Registration Help

Creating a new customer account 

• Go to www.johnscreekga.gov/RecreationandParks
• Click on “Rec1 Service Center" photo block 
• The primary account holder must be an adult and then other account members (spouse, children, and other dependents) can be added after. 
• Enter all available user fields (required fields are marked with an asterisk). 
• When entering your address, please spell out your street name completely. Do not abbreviate or use a P.O. Box. Unit numbers should be entered on the “Address Line 2”. 
• The e-mail address that you provide will be used as your user name. 

To search and register for classes or Rent a Park Facility

• Go to www.johnscreekga.gov/RecreationandParks
• Click on “Rec1 Service Center" photo block 
• Click on “Log in/Search Classes/Rent Park Facility” 
• Search Park Facility Rentals by clicking on the “Facility Rentals” tab at the top.  Then select a park on the tab in the left column.
• Search classes by selecting a top tab, such as Seniors, Clubhouse Fitness, Camps, Youth OR search by a keyword, class location, gender, or age group. 
• Once class has been found select “register”. If the class is not open to registration yet, a date and time will be displayed. 
• A pop-up window will display class specifics and account holder and members names listed below the class information. 
• Click on those individuals to be signed up for the class that is displayed in the pop-up window, and then click “continue”. 
• Review shopping cart in next screen, then select either “close and continue browsing”, “empty cart”, or “begin to checkout”. 
• Once you begin the checkout process, the next screen will show various prompts associated with class sign-up. 
• The next screen is an acknowledgement of waivers. All waivers listed must be checked as “agreed” before continuing on to the payment screen. 
• Enter credit card information with select card type and enter Cardholders Name, Card Number, Expiration (MM/YY), Security Code, Billing Address, Billing City, State, and Zip. When finished click “Continue to Checkout” 
• In the next screen, verify your transaction before completing. Once verified select “Complete this Registration” or select “Return to Previous Screen” if a change needs to be made. 
• Print out receipt for your records. 

My Account 

• Once logged into account, click on “My Account” in the upper left hand corner of the screen) to review your account information and current/past transactions.