
Emergency: 911
Please note: The Johns Creek Call Center is not designed to handle any public safety concerns or emergency matters.
As always, in the case of a police, fire or medical emergency, call 911.

Welcome to the City of Johns Creek Call Center, a phone and email customer service center open 24 hours, 7 days a week to assist citizens, businesses and visitors in non-emergency City government or municipal service matters.
By calling 678-512-3200 or emailing you can reach a highly-trained customer service representative who will answer your question or send your request, complaint or compliment directly to the appropriate City official or staff member.