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Fire FAQs

Where is Fire Department Headquarters?
Headquarters are on the 3rd floor of City Hall at 12000 Findley Road, Suite 380, Johns Creek, GA 30097.

Where are the fire stations?
Fire Station #61 is at 10205 Medlock Bridge Parkway;
Fire Station #62 is at 10925 Rogers Circle; and
Fire Station #63 is at 3165 Old Alabama Road.

How many people work for the Fire Department?
The Fire Department has 78 sworn firefighters and 2 administrative staff.

How many paramedics and EMTs are on staff?
Nineteen members of the Department are paramedics, with 46 members licensed as intermediate EMTs, emergency medical technicians.

How can I become a Johns Creek firefighter?
Contact the City of Johns Creek Human Resources Department at 678-512-3200. They can advise if applications are being accepted for the position of Firefighter. Applicants must successfully pass a written exam, physical agility test and participate in a formal interview process. Candidates must then pass a background check, drug screen, and employment physical.

Why do I sometimes see fire trucks from Alpharetta, Roswell and Forsyth County in Johns Creek?
Johns Creek has an agreement with Alpharetta, Roswell and Forsyth County to respond to an incident regardless of jurisdictional boundaries when the seriousness of the situation warrants this.

Why does a fire engine come when I only requested an ambulance?
Firefighters who are licensed paramedics and EMTs respond to all calls involving life-threatening symptoms, such as difficulty breathing, chest pains and severe bleeding. They initiate treatment to stabilize patients and provide information to the ambulance crews en route to the call so they are aware of any additional advanced life support equipment needed on the scene.

Why do you send so many vehicles to a fire, especially a small fire?
Units are dispatched according to information received by Dispatch. Many times the type of situation found upon arrival is very different from the situation dispatched. And, part of responding to an emergency situation means being prepared to deal with the worst case scenario. Discovering we need more units upon arrival is often too late. Experience has taught us that it's better to have too much help than not enough.

There are a number of specialized roles that firefighters undertake on a fire call and it's necessary to have enough firefighters on the scene. Firefighting is a very labor intensive activity. If you get behind because there are not enough firefighters on the call, it's more difficult to extinguish a fire quickly.

How do I arrange to tour a fire station?
Please fill out the online Request Station Tour form, email Community Services or call 678-474-1641.

How can I arrange for firefighters to bring a fire truck to my school (festival, block party, etc.)?
Please fill out the online Request Firefighter Visit form, email Community Services or call 678-474-1641.

What about birthday parties at stations?
Station #62 offers the best option, as it has a room you can reserve via the online Reserve Community Room form. Or if you prefer another station, fill out the online Request Station Tour form, email Community Services or call 678-474-1641 to discuss the details of your party.

When can I burn brush?
Only between October 1 and April 30.

The City of Johns Creek acts in accordance with the Georgia EPD's Burn Ban, which outlaws all outdoor burning of brush and debris during the warmest months of the year. Each year, the state-wide Burn Ban is in effect from May 1 through September 30. See the Burning Guidelines for more information.

The Burn Ban complies with the Federal Clean Air Regulations. During the summer months in Georgia the ozone in the air we breathe can reach unhealthy levels. The Georgia EPD has identified open burning as a significant contributor of the pollutants that form ozone.

Do I need a permit for outdoor burning?
No, but please refer to the Burning Guidelines or contact Chad McGiboney, the Fire Marshal. He can be reached at 678-512-3200 or email Fire Marshal.

How do I get a copy of an incident report?
Please complete the online Request for Public Records form. Or, you can request a paper copy of this form, and fax the completed document to 678-512-3244.

When an emergency vehicle is approaching with emergency lights and sirens, what should I do?
By law you are required to pull to the right and stop. This allows fire apparatus to continue to respond safely and quickly.

Why do firefighters cut holes in the roof of a building on fire?
This is called "ventilation." There are two basic reasons for ventilating the roof. Dangerous gases and dark smoke accumulate in a burning building making it impossible for firefighters to see. When a hole is made in the roof, smoke and gases escape because heat and smoke rise. This makes it much easier for firefighters to see. It also reduces the possibilities of backdraft (an explosion of heated gases) and flashover.

Why do I see firefighters breaking windows when a building is on fire?
Dangerous superheated gases need to be ventilated to allow firefighters to safely and quickly rescue trapped occupants and extinguish the fire. By venting the window of a room that's on fire, it actually helps to contain the fire to the room of origin. Otherwise heated gases spread throughout the inside of a structure. Breaking a window really prevents more damage than it appears to cause.

Why do fire trucks respond to motor vehicle accidents?
Automobile accidents present other hazards such as potential fire, ruptured fuel tanks and/or the presence of hazardous materials. If any occupants are trapped, firefighters will begin the extrication (removal) process. Since many of our firefighters are either paramedics or emergency medical technicians (EMT's), they can begin assessing an injured party's condition and assist in providing treatment prior to the arrival of ambulance personnel.

Why do fire trucks respond to emergency medical calls?
Our firefighters are also trained as EMT's and Paramedics. We often can arrive prior to the ambulance and begin life saving techniques.

Does the Johns Creek Fire Department teach CPR and AED classes to the public?
We collaborate with the American Heart Association and Emory Johns Creek Hospital to provide both certified CPR and AED training through our "Heart Ready" program. Please fill out the online CPR Certification form or email Shawn Maschmeier or call 678-512-3221 for more information. A member of our department will contact you to confirm your class.